Content strategy · Systems · Complex products

Content strategy creates value. Content systems make it scale.

I’m Kim Bennett, a content design leader focused on complex product experiences, including cybersecurity. I explore how organizations can turn content strategy into shared infrastructure - so people and AI can execute with greater clarity, consistency, and confidence.

Creating clarity is where content design shows its value

Cybersecurity experiences ask people to understand risk, identity, access, incidents, and action - often under pressure. The language is technical, the journeys cross products and roles, and inconsistency can erode both comprehension and trust. That makes security a powerful proving ground for strategy, systems thinking, and responsible AI-enabled scale.

Object-oriented UX (OOUX) is central to how I do that work. Naming the objects in a domain, defining their attributes, and mapping their relationships gives teams a shared model of the system - the structure that content strategy, product decisions, and AI-enabled execution can all build on.

Cybersecurity Object-oriented UX Content design systems Enterprise platforms Cross-channel journeys AI-enabled experiences

My work

Portfolio coming soon.

Case studies from my work will live here.

Speaking + Learning

I speak and teach about strategic influence, content systems, AI, and the role of content design in complex product organizations. I also coach content designers and UX writers who want to grow from excellent execution into strategy, influence, and leadership.

Speaking · Button 2026

What got us here won’t get us there: Repositioning content design for what’s next.

Workshop · UX Content Collective

Strategic Influence for Content Designers.

Influence follows people who deliver value. This workshop gives you a repeatable framework to put to practice.

Coaching

I help content designers and UX writers grow into strategic, confident, high-impact leaders.

Kim Bennett
About Kim

Kim Bennett is a Principal Content Design Manager, speaker, educator, and coach specializing in strategic content design, systems thinking, and complex product experiences, including cybersecurity. She teaches Strategic Influence for Content Designers through UX Content Collective and speaks about repositioning content design for an AI-shaped future.