I’m Kim Bennett, a content design leader focused on complex product experiences in the cybersecurity space. I explore how organizations can turn content strategy and guidance into shared infrastructure that both people and AI tools can use to produce quality content.
One insight, one tactic, and one tool.
Complex products ask people to make sense of unfamiliar concepts, connected systems, and decisions with real consequences. When teams use different language or work from different assumptions, that complexity shows up in the experience. Content design creates value by helping teams build a shared understanding of what the product is, how it works, and what people need to do.
I use object-oriented UX (OOUX) to make that understanding real, naming the objects in the system, defining their attributes, and mapping their relationships. This gives teams a foundation for content strategy and design decisions. Content systems then help people and AI tools apply that strategy consistently across experiences and at scale.
Portfolio coming soon.
Case studies from my work will live here.
I speak and teach about strategic influence, content systems, AI, and the role of content design in complex product organizations. I also coach content designers and UX writers who want to grow from excellent execution into strategy, influence, and leadership.
Influence follows people who deliver value. This workshop gives you a repeatable framework to put to practice.
I help content designers and UX writers grow into strategic, confident, high-impact leaders.
Kim Bennett is a Principal Content Design Manager, speaker, educator, and coach specializing in strategic content design, systems thinking, and complex product experiences, including cybersecurity. She teaches Strategic Influence for Content Designers through UX Content Collective and speaks about repositioning content design in AI-first organizations.